Welcome to consultancy.webquestionanswers.com’s Privacy Policy. This Privacy Policy applies to all the Members, Experts and/or other visitors of ExpertConsultancy availing expert services via “ExpertConsultancy’s Online Expert Advice Services Platform” made available at consultancy.webquestionanswers.com and other websites powered by ExpertConsultancy or WebQuestionAnswers. Members, Experts and all other visitors to ExpertConsultancy’s Online Expert Advice Services Site and/or ExpertConsultancy’s Online Expert Advice Services Platform are referred to in this policy as “you” or an “Online Expert Advice Services Visitor”. This Privacy Policy applies regardless of whether you are using a computer, a mobile device or any other device to visit ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms.

You are considered to be a “Member” if you register to be a member on ExpertConsultancy’s Online Expert Advice Services Site and your member application is accepted. You are considered to be an “Expert” if you complete the expert application on ExpertConsultancy’s Online Expert Advice Services Site and your profile has been activated by ExpertConsultancy. Please note that this Privacy Policy applies to all consultancy.webquestionanswers.com’s Visitors regardless of whether or not such visitor is a Member or an Expert.

This Privacy Policy explains how ExpertConsultancy may collect, use, and disclose “Personal Information” and other information we obtain via ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms.

Definition of personal information : ExpertConsultancy considers “Personal Information” to include information that alone or when in combination with other information may be used to readily identify or contact you, such as: name, address, email address, or phone number.

Use and Acceptance : By using consultancy.webquestionanswers.com‘s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms., you agree to this Privacy Policy. If you do not accept this Privacy Policy, you must not use consultancy.webquestionanswers.com‘s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms.

New Uses of Personal Information and Other Information : From time to time, consultancy.webquestionanswers.com may use Personal Information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, ExpertConsultancy will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

WHAT INFORMATION DO WE COLLECT FROM consultancy.webquestionanswers.com‘s VISITORS AND HOW DO WE COLLECT SUCH INFORMATION ?

Communications with Experts and Members : If you engage in a communication with an Expert or a Member using ExpertConsultancy’s chat, email, voice or other communication products or services made available to you by ExpertConsultancy via ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms, you may voluntarily provide, or otherwise be asked to provide, Personal Information such as your name, contact information and other information to facilitate service. By providing Personal Information and other information via ExpertConsultancy’s communication products or services, you consent to ExpertConsultancy collecting and processing such information for the purposes outlined in this Privacy Policy. ExpertConsultancy maintains transcripts (“Transcripts”) of chats, emails and other written communications conducted between you and any Expert or Member using ExpertConsultancy’s products and services. ExpertConsultancy may, in accordance with applicable law (including laws related to notice and/or consent), record and maintain recordings of voice communications (“Recordings”) between you and any Expert or Member.

Communications with ExpertConsultancy : If you engage in a communication with ExpertConsultancy related to ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms using ExpertConsultancy’s chat, email, voice or other communication products or services made available to you by ExpertConsultancy, or if you engage in a pre – or post-interaction survey (“Survey”) related to any such communication, you may voluntarily provide, or otherwise be asked to provide, Personal Information such as your name, contact information and other information to facilitate service. By providing Personal Information and other information via ExpertConsultancy’s communication products or services, you consent to ExpertConsultancy’ collecting and processing such information for the purposes outlined in this Privacy Policy. ExpertConsultancy maintains Transcripts of communications that are conducted between you and ExpertConsultancy. ExpertConsultancy also maintains copies of Surveys and ExpertConsultancy may, in accordance with applicable law (including laws related to notice and/or consent), record and maintain Recordings of voice communications between you and ExpertConsultancy’.

Browser Information and Usage Information : We log web browser information (e.g., Internet Protocol addresses and browser types) and other usage information from ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms such as page view tallies, time spent on each page, geographic location information, page browsing information, subject matter browsing information and operating system information. If the consultancy.webquestionanswers.com Visitor is using a mobile or other portable device to visit or access ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms, we may collect hardware information related to the device used by the ExpertConsultancy.com Visitor. Your browser may be set to limit or prevent any of the browser information described above from being transmitted. If so, ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms or certain communication tools, or other features or functions offered as part of ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms, may not be available to you.

Member Account : In order for a visitor to use many of the features or offerings on ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms, the visitor may be required to open a member account and provide Personal Information. Many services require payment of a fee. Before using pay services, the Member would be required to provide payment information via the members account. ExpertConsultancy uses a third party credit card processor to process credit card information submitted via the Member’s account. ExpertConsultancy may allow consultancy.webquestionanswers.com Visitors to sign in to ExpertConsultancy’s Online Expert Advice Services Site and other ExpertConsultancy’s platforms and/or enroll as a Member by using the sign-in credentials used by such visitor on a third party social media website (e.g., Facebook). By signing in or enrolling using the third party website’s credentials, the consultancy.webquestionanswers.com Visitor consents to ExpertConsultancy collecting and maintaining the information provided via such third party website. ExpertConsultancy is not responsible for the privacy practices of any third party website.

Requests for Information, News and other Content : When you sign up to become a Member or an Expert, you may sign up to receive information, news and other content related to new and existing products and services related to ExpertConsultancy’s Online Expert Advice Services Site, ExpertConsultancy’s other Platforms and events and other information related to ExpertConsultancy that may be of interest to you. You may also sign up to receive information, news and other content from third parties whose services and/or products we believe may be of interest to you. You will be asked to provide Personal Information, such as contact details and other information, relevant to delivering such news and information. We maintain all such information.

Technical Support Requests : If you need technical support related to ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms, you will need to complete a form for the purposes of defining and clarifying your technical support request. When submitting a technical support request, you will be asked to provide Personal Information, including an email address and a description of the issue. We maintain copies of all technical support requests and other information submitted with or related to such requests.

Promotions : From time to time, we may offer promotions on ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms. If we do, and if you wish to participate, you may be required to provide Personal Information, such as contact information and other information. We maintain such information.

Expert Services Applicants : If a visitor wishes to apply to be an Expert on ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms, the visitor will be required to submit Personal Information as requested. Any information supplied by or on behalf of a visitor for purposes of becoming an Expert may be maintained by ExpertConsultancy’s as well as third party affiliates and other third parties. Please note that ExpertConsultancy may have additional privacy terms that apply to Expert applicants. Such terms will be made available when an applicant applies to be an Expert or when an applicant otherwise accesses his or her account.

Cookies : ExpertConsultancy’s Online Expert Advice Services Site use cookies and other similar technologies such as pixel tags to collect and store information that is generated automatically as you use the services, including your preferences and anonymous usage statistics. Browsers are usually set to accept cookies. However, if you prefer not to receive cookies, you typically have the option of setting your browser to refuse cookies. If a browser is set to refuse cookies, it is possible that some of the functionality offered by ExpertConsultancy will not be available or will not work as effectively for you.

HOW DOES EXPERTCONSULTANCY USE AND DISCLOSE INFORMATION IT COLLECTS FROM EXPERTCONSULTANCY’S USERS ?

Transcripts, Surveys and Recordings : ExpertConsultancy may access and use Transcripts, Surveys and Recordings for purposes of performing or delivering a service to an ExpertConsultancy.com Visitor, providing maintenance or support services for ExpertConsultancy’s Online Expert Advice Service Platforms Visitor, for training and quality assurance purposes, for purposes of investigating any claim made by or related to an consultancy.webquestionanswers.com Visitor, for purposes of improving our services and/or for other lawful purposes. Third-party service providers retained by ExpertConsultancy to perform services on behalf of ExpertConsultancy may also have access to Transcripts, Surveys and Recordings for purposes of performing or delivering a service to ExpertConsultancy.com, providing maintenance or support services, for training and quality assurance purposes, for purposes of investigating any claim made by an ExpertConsultancy.com Visitor or related to an ExpertConsultancy.com Visitor’s use of the services, for purposes of improving our services and/or for other lawful purposes. Experts with whom a Member or other Expert Services Visitor communicates have access to the Transcripts and Recordings between them. ExpertConsultancy has no control over the privacy practices of such Experts. You are encouraged to verify the privacy practices of Experts before you communicate with them.

Browser Information and Cookies : We use browser information, cookies and pixel tags to determine whether a communication service or marketing material should be deployed on your browser when you are visiting ExpertConsultancy’s Online Expert Advice Services Site or using consultancy.webquestionanswers.com’s Platform. We may also use browser information, cookies and pixel tags: to determine how you arrived at ExpertConsultancy’s Online Expert Advice Services Site or other consultancy.webquestionanswers.com’s platforms, to determine whether you are a return visitor, to help us improve our product and service offerings, for quality assurance and training purposes, to help diagnose problems with our servers, to gather broad demographic information, to administer and optimize our services, to deliver marketing or other materials to you on behalf of third parties and for other lawful purposes.

Aggregate Information : We may aggregate information so that it is not Personal Information, and we may use and share such aggregated information for training and quality assurance purposes, for purposes of delivering our services, for purposes of expanding and improving our services and for other lawful purposes.

Third Parties : ExpertConsultancy does not sell, trade or rent Personal Information provided by you in any Transcript, Survey or Recording for direct marketing or any other purpose, except as provided in this Privacy Policy or with your permission. Except as described in this Privacy Policy, ExpertConsultancy does not divulge the content of Transcripts, Surveys or Recordings to third parties or vendors performing services on behalf of ExpertConsultancy. If you accessed ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platform via a third party website, you may be subject to terms and conditions that apply to that third party website. As mentioned below, ExpertConsultancy is not responsible for the privacy practices of any third party including the Experts. ExpertConsultancy uses third party data facilities and other third party service providers to perform services that are routinely handled by such providers. Such providers may store and, if applicable, process Personal Information and non-Personal Information in keeping with the service that they provide.

Legal Reason to Disclose : ExpertConsultancy may disclose your information including Personal Information if: (i) ExpertConsultancy reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirement of any governmental authority, (ii) disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) reasonably necessary to enforce this Privacy Policy, our Terms of Use or our agreement with an Expert Services Visitor, (iv) disclosure is intended to help investigate or prevent unauthorised transactions or other illegal activities (including any claim that a Member did not authorise charges incurred via ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platform), or (v) necessary or appropriate to protect our rights or property, or the rights or property of any person or entity.

MESSAGE BOARDS, COMMUNITIES, ARTICLES

If you use any message board, community (including any ExpertConsultancy community or forum) or Content Page made available on ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platforms Platform you should be aware that any information you submit via those services may be read, collected, copied and used by other users, and could be used to send you unsolicited messages. ExpertConsultancy may access and use any such information for purposes of performing or delivering a service to an ExpertConsultancy Visitor, for purposes of providing maintenance or support services, for training and quality assurance purposes, for purposes of investigating any claim, for purposes of improving our services and/or for other lawful purposes. For the avoidance of doubt, ExpertConsultancy’ is not responsible for the information that you choose to submit or post via any of those services and ExpertConsultancy is not responsible for how any such information may be used by others or responded to by others. ExpertConsultancy’s privacy obligations set forth in this Privacy Policy are not applicable to your use of any message board, community or Content Page on ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platform or on any third party website. Additional terms made available via any such message board, community and/or Content Page may apply to your use of any of the foregoing.

HOW DOES EXPERTCONSULTANCY PROTECT YOUR INFORMATION ?

Security : Data transmissions over the Internet cannot be guaranteed to be fully and absolutely secure. Our website and our services have security measures in place designed to protect against the loss, misuse and alteration of the information under our control. Our security measures include the measures described below.

Encryption and Firewalls : Chat transcripts are encrypted during transmission. All Transcripts are maintained and archived on secure servers. Access to stored data is protected by multi-layered security controls including firewalls, role-based access controls and passwords. Experts and Members may review their chat history and see Transcripts of chats that they have engaged in. Experts and Members are only granted access to the chats that they engaged in under their Expert profile or Member profile. Data is backed up regularly and archives are stored off-site in a secure location.

ADDITIONAL TERMS THAT MAY APPLY TO YOUR INFORMATION

ExpertConsultancy’s Online Expert Advice Services made available on Third Party Websites : ExpertConsultancy’s Online Expert Advice Services may be made available on third party websites. In addition, links to ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platform may be made available on third party websites. ExpertConsultancy is not responsible for and does not control the privacy practices of any third party. Accordingly, we encourage you to review the privacy practices of each website that you use or visit.

Business Transfers : In the event that all or substantially all of ExpertConsultancy’s assets have been acquired, or in the event of any merger, bankruptcy or reorganization involving ExpertConsultancy, all Transcripts, Recordings and Surveys, as well as all other information about you and your use of our services will likely be included in the acquired or merged assets.

Choice Regarding Personal Information: If you elect to engage in any communication using our services, it is up to you to decide what, if any, information to provide during such session. Depending on your request or the means of communication it may not be possible to communicate with you or address all of your questions without providing some information. Nevertheless, if you do not wish to furnish certain information, then you should not do so.

CONTACTING EXPERTCONSULTANCY

ExpertConsultancy welcomes your feedback on our Privacy Policy. Please send your comments to webquestionanswers@gmail.com.

CHANGES TO THIS PRIVACY POLICY

We recommend that you review this policy periodically, as we may update it from time to time. Your use of any ExpertConsultancy service offered on ExpertConsultancy’s Online Expert Advice Services Site and other consultancy.webquestionanswers.com’s platform following a change to this Privacy Policy represents your consent to the new Privacy Policy to the fullest extent permitted by law.

DEFINITIONS

Cookies are pieces of information that some websites transfer to a visitor’s web browser accessing the website and are used for record-keeping purposes at many websites. Use of cookies makes web-surfing easier by performing certain functions such as saving passwords, lists of potential purchases and personal preferences regarding the use of the particular website, and ensuring that the user does not see the same ad repeatedly.

Encryption is the process of transforming information into unreadable text so that it is only legible to those possessing an encryption key. The process of making encrypted information readable again is referred to as decryption.

Pixel tags are small graphic images that are embedded in a web page or email for purposes of tracking activity on web pages or whether a user has opened or accessed an email. A pixel tag may be set to identify on what browser and computer it was viewed, whether that browser has cookies received from a server associated with the pixel tag, and whether the web page or email with the pixel tag was forwarded or copied.

Web browser is a software program that allows a user to access, retrieve and view information on the World Wide Web. Examples of browsers include Internet Explorer, FireFox, Google Chrome and Safari.